WE HELP E-COMMERCE WEBSITES INCREASE CONVERSIONS BY SIMPLIFYING CUSTOMERS’ BUYING JOURNEYS

Get your free report of the customer experience issues on your e-commerce website


Learning your customer's perspective will allow you to tailor and engineer the customer Experience on your E-commerce Website. Watch the video below to see how the customer experiences your e-commerce buying process

CUSTOMER EXPERIENCE TESTING

GOOD CUSTOMER EXPERIENCE CREATE HAPPY CUSTOMERS How do we create better customer experiences? By conducting visitor experience tests (videos), you will be able to find problems with your navigation flow and buying process that you might not be aware of. Give visitors some tasks to complete (e.g. find X, and buy it), and have them commen

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CUSTOMER JOURNEY MAPPING

The visitor feedback will allow you to map the visitor’s interaction with you E-commerce site. The visitors experience represents the sum of the interactions – a line of interactions with your website. Clicking on a call to action button represents an interaction. The buying journey is the sum of the interactions of the visitor with your

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CUSTOMER EXPERIENCE OPTIMISATION

Strategic Roadmaps for actionable recommendations The visitor’s feedback and the buying journey mapping will identify the issues the visitors faces and will ultimately lead to recommendations. The recommendations will be outlined easy to follow, highly concentrated reports. The visitor feedback and the buying journey mapping will revea

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Basic

Price
  • Customer Journey Map
  • Customer Experience Testing Analysis Report
  • 5 Customer Buying Journey Analysis
  • 5 Videos of Customer Buying Journey
  • Customer Buying Experience Strategy
  • Customer Experience Optimization Recommendations
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Professional

Price
  • Customer Journey Map
  • Customer Experience Testing Analysis Report
  • 5 Customer Buying Journey Analysis
  • 5 Videos of Customer Buying Journey
  • Customer Buying Experience Strategy
  • Customer Experience Optimization Recommendations
  • Customer Buying Journey Analysis of your National Competitor(s)
  • Customer Buying Journey Analysis of the American E-commerce Site(s)

What is your customer experience strategy?

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